Ticketmaster plans to cancel around 50,000 resale tickets for Oasis’ UK reunion concert due to breach of the company’s terms and services, advertising billboard Confirmed.
According to Ticketmaster, the canceled tickets were purchased using technology prohibited by Oasis Tours. These include prohibiting the purchase of more than four tickets per show per household, and the use of multiple identities to purchase tickets – although these rules are generally not enough to stop amateur and professional ticket scalpers from using VPNs or multiple credit cards to try and purchase tickets over the limit.
The news was first reported by the BBC.
Ticket purchase limits have long been the scourge of scalpers, and a recent report from the National Independent Talent Organization found that a small cottage industry has emerged over the past decade to help scalpers break the four-ticket-per-household limit.
Services offered by these unscrupulous players include VPNs that hide buyers’ IP addresses and bots that speed up the checkout process – the latter of which is generally considered illegal under the rarely enforced BOTS Act of 2016. Change occurs.
Ticketmaster said canceled tickets will be resold to fans in the coming days and weeks. However, while some lucky fans will get the chance to see Oasis, that number still falls far short of the real demand. When Oasis announced their UK tour in August, 1.4 million tickets were already on sale, but more than 10 million fans from 158 countries have already logged in to try to buy tickets.
Ticket sales are typically fast-paced affairs, with thousands of tickets sold every second, so there’s nothing to stop sneaky buyers trying to exceed ticket purchase limits. However, after a sale closes, companies like Ticketmaster have several months to review purchase and transaction data to identify problematic transactions. Those deemed to have broken the rules typically receive refunds and have their tickets reassigned to other buyers with new barcodes.
Live Nation hailed these efforts as a success, noting that while ticket scalping is not illegal in the UK, an enforcement system that punishes buyers who breach Ticketmaster’s terms and conditions has helped keep thousands of tickets off the secondary market.